School Receptionist

Working Hours & Schedule

• Mondays to Thursdays: 7:00 am to 4:00 pm (inclusive of 30 mins lunch break)
• Fridays: 7:00 am to 3:30 pm (inclusive of 30 mins lunch break)
• Rest Days: Off on Saturdays, Sundays, and all gazetted public holidays.

Roles & Responsibilities

We are seeking a patient, professional, and organized individual to manage our front desk operations and serve as the primary point of contact for the school.

Reception & Student Care

• Visitor Management: Greet visitors, contractors, and vendors warmly.
• Student Support: Assist walk-in pupils with various daily needs.
• First-Aid Care: Provide simple, superficial first-aid support at the sickbay.
• Medical Escalation: Escalate complex student medical cases to permanent office staff.
• Welfare Duties: Manage student uniform loans, ad-hoc button sewing, and cleaning mishaps.
• Gate Pass Management: Print and distribute Early Dismissal Forms to parents.

Phone Call Management

• Inbound Customer Service: Handle incoming phone queries, feedback, and requests professionally.
• Message Routing: Record accurate messages and route them to relevant staff promptly.

Front Desk & Administration

• Key Control: Manage the daily issuance and collection of school keys.
• Mail Logistics: Record, sort, and distribute daily incoming and outgoing mail.
• Cabinet Upkeep: Replenish and maintain the main office forms cabinet.
• Equipment Operations: Operate office hardware like fax machines and photocopiers.
• Ad-hoc Admin: Provide simple administrative support as assigned by the school.

Job Requirements

• Education: Minimum 3 GCE O Level passes or equivalent, including a pass in English.
• Experience:More than 2 years of professional receptionist experience.
• Sector Background: Prior experience working within a local school environment is highly preferred.
• Medical Certification: Possession of a valid first-aid with CPR certification is advantageous.
• Software Skills: Proficiency in basic MS Office applications like Word and Excel.
• Soft Skills: Strong English communication, customer service excellence, and multitasking capabilities.
• Personal Attributes: Patient, calm under pressure, and capable of working independently.