School Receptionist Hougang

Working hour

• Mondays, Tuesdays & Thursdays: 7:30am to 5:30pm

• Wednesdays: 7:30am to 3:30pm

• Fridays: 7:30am to 3:45pm

Key Roles

• Perform customer service duties

• Answer phone calls, manage visitors, take messages, respond to enquiries

• Operate school equipment (photocopiers, scanners)

• Handle varied demands/queries from parents, pupils, vendors, and staff

• Call pupils absentees and check with parents on child's status every morning

• Call pupils to convey messages during ad-hoc/special events

• Render first-level assistance (Fever Patch, Cold Pack) to walk-in pupils escalate cases beyond superficial

• Key in incident reports via iPad using FORMSG

• Handle pupil situations (vomit, soiled clothes, uniform issuance, sewing buttons/zips, arranging snacks)

• Key in latecomer/early dismissal details in iPad for attendance

• Basic proficiency in Microsoft Office

• General duties: counting/sorting/distributing brochures, outgoing mail (stamps/posting), incoming mail records in Excel, breakfast coupon compilation, maintain forms cabinet, manage delivery of supplies and contact teacher, obtain Goods Acceptance Officer signature, printing from shared drive, shredding documents, monitor school phone use, handle lost and found belongings

• Support any other general administrative duties as required

Requirements

• Minimally completed Secondary School Education

• Good communication and interpersonal skills

• Proficiency in MS Office (Word, Excel, PowerPoint)

• 3 years of relevant experience