Job Description

We're Hiring: School Lead Transport Operations!

Are you a natural leader who loves keeping things moving, solving challenges and bringing out the best in a team Do you have a knack for planning, problem-solving and making sure every journey runs smoothly

Join us and be the driving force behind safe, reliable and efficient school transport operations!

What's Your Mission

Master of Routes & Schedules

Keep daily school transport running like clockwork through smart route planning, bus scheduling and driver deployment.
Ensure students get to their destinations safely, smoothly and on time.

Team Leader Extraordinaire

Lead, coach and motivate our Customer Service and Operations teams.
Assign duties, develop your team's skills and provide feedback to help everyone perform at their best.

Safety Champion

Keep our fleet road-ready by overseeing vehicle inspections, maintenance schedules and timely repairs.
Follow up on vehicle defects and ensure safety standards are never compromised.

School Transport Partner

Be the go-to person for school administrators on transport matters, operational concerns and emergencies.
Work closely with school counterparts and the Sector Lead to deliver transport services that meet school expectations.

Problem-Solving Pro

Think on your feet, tackle operational hiccups and minimise service disruptions.
Investigate incidents, identify root causes and put corrective actions in place to prevent a repeat.

Data & Improvement Driver

Track ridership, fleet utilisation, operational performance and cost-saving opportunities.
Present performance updates, incident reports and follow-up actions at monthly meetings, and turn insights into better ways of working.

What Makes You the Right Fit

Education: Diploma, Degree or an equivalent qualification.
Experience: At least 2 years of operational experience, preferably in subcontractor and driver management. Experience in the school bus industry is a plus!
Leadership Skills: You know how to lead, coach and inspire a team while providing clear direction and constructive feedback.
People Person: You communicate well and build strong working relationships with staff, drivers, subcontractors, school partners and management.
Problem-Solving Mindset: You spot potential issues early, take ownership and see problems through to resolution.
Master Organiser: You can juggle multiple priorities, delegate effectively and make sound decisions under pressure.
Customer-Focused: You understand the importance of balancing smooth operations with excellent service.
Ready for the Pace: You thrive in a fast-moving environment and adapt quickly when plans change.
Communication Champion: You can communicate clearly, confidently and professionally with stakeholders at all levels.
Able to commence work as early at 7am.
Work Location : North East.
5 days work week