Job Description
Role Overview
We are seeking a SuccessFactors Solution Architect to lead the design and delivery of a scalable, future-ready HR technology landscape for a complex, global enterprise operating across multiple business clusters, legal entities, and joint ventures.
The role will define and drive a target-state HR architecture across multiple SAP SuccessFactors instances, legacy systems, and fragmented HR tools, enabling a transition toward an intelligent, data-driven HR operating model.
Key Responsibilities
Enterprise HR Architecture & Transformation
Define end-to-end HR solution architecture across multiple SuccessFactors instances, legacy systems, and manual processes.
Establish a harmonized global HR architecture while accommodating regional and legal entity differences.
Lead architecture strategy for consolidation, simplification, and scalability across business clusters.
Including defining contingency integration architecture for scenarios where necessary.
Translate business priorities into a technology-enabled HR transformation roadmap.
Multi-Instance SAP SuccessFactors Strategy
Assess and rationalize multiple SAP SF instances, identifying consolidation or federation opportunities.
Design integration and data architecture across instances and a multi-system ecosystem spanning payroll, ITSM, finance, time management, and regional HR platforms.
Establish standards for configuration, extensibility, and governance
HR Process Enablement & Digitization
Architect solutions to digitize and standardize HR processes across geographies and entities
Enable automation, case management (ServiceNow as primary platform), and workflow modernization, including design of SF to ServiceNow integration for HR service delivery.
Define process standards and digital service delivery models
Data, AI & Digital Experience Enablement
Drive HR data architecture, harmonization, and governance to ensure high-quality, consistent data.
Configure and enable in-scope GenAI-assisted features including Joule (MSS quick actions), including any agentic frameworks and Talent Intelligence Hub skills standardization and establish architecture patterns for future GenAI extension.
Design data models and flows to support advanced analytics and productivity insights.
Integration & Ecosystem Architecture
Define architecture for integration across:
SAP ecosystem (SF modules).
Non-SAP HR tools and platforms.
Experience in SAP CPI/BTP as the primary integration middleware platform.
Manual processes and legacy systems.
Lead selection and design of integration patterns (API, middleware, event-driven).
Business Value Realization
Align architecture decisions to core business outcomes:
Improved HR and business productivity
Reduced total cost of ownership (TCO) and HR cost-per-head ratio
Enhanced data quality to enable digital innovation
Improved employee and manager experience
Establish KPIs and value tracking mechanisms
Stakeholder & Governance Leadership
Work with global HR, IT, and business stakeholders across clusters and regions including engagement with Change Advisory Board (CAB) governance processes for foundation object and structural changes.
Lead architecture governance, design authority, and decision-making forums
Provide thought leadership and advisory across complex transformation programs
Experience
Key Requirements
10+ years in HR technology, with deep SAP SuccessFactors expertise
Proven experience as a Solution Architect on large-scale, global HR transformation programs
Experience handling:
Multi-instance SAP SF landscapes
Global organizations with multiple legal entities and joint ventures
HR operating model transformation and process digitization
Functional & Technical Expertise
Strong knowledge of:
Breadth knowledge across all in-scope SF modules: Employee Central, Compensation & Variable Pay, Recruiting, LMS, Performance & Goals, Succession & CDP, and Time Management. EC Payroll (preferred although not required).
HR process standardization and operating models.
Familiarity with UKG (Ultimate Kronos Group) integration architecture and data flows between UKG and SAP SuccessFactors Employee Central.
Experience with:
Integration architecture (SAP CPI / middleware)
Familiarity with ITSM platforms (ServiceNow) and programme/project management disciplines across large-scale HR transformation programmes
Data architecture and governance
HR automation and digital workflows
Transformation & Innovation
Strong understanding of:
HR digital transformation trends and maturity models
Application of AI / GenAI in HR (conceptual to practical)
Hands-on familiarity with SAP Joule configuration and Talent Intelligence Hub (skills standardization) is advantageous given their inclusion in project scope.
Intelligent automation and emerging HR technology
Leadership & Consulting Skills
Ability to:
Translate ambiguous business challenges into structured solutions
Influence senior stakeholders across geographies and functions
Lead cross-functional teams and decisions across multiple workstreams
Required Qualifications
SAP SuccessFactors certifications (EC, Architect, Integration).
SAP Activate certified or equivalent SAP implementation methodology certification.
Experience in highly regulated or complex global industries
Exposure to M&A, carve-outs, or multi-entity harmonization
