SAP SuccessFactors Solution Architect

Role Overview

We are seeking aSuccessFactors Solution Architectto lead the design and delivery of a scalable, future-ready HR technology landscape for a complex, global enterprise operating acrossmultiple business clusters, legal entities, and joint ventures.

The role will define and drive atarget-state HR architectureacrossmultiple SAP SuccessFactors instances, legacy systems, and fragmented HR tools, enabling a transition toward anintelligent, data-driven HR operating model.

Key Responsibilities

1. Enterprise HR Architecture & Transformation

• Defineend-to-end HR solution architectureacross multiple SuccessFactors instances, legacy systems, and manual processes.

• Establish aharmonized global HR architecturewhile accommodating regional and legal entity differences.

• Lead architecture strategy for consolidation, simplification, and scalability across business clusters.

• Including defining contingency integration architecture for scenarios wherenecessary.

• Translate business priorities into atechnology-enabled HR transformation roadmap.

2. Multi-Instance SAP SuccessFactors Strategy

• Assess and rationalizemultiple SAP SF instances, identifying consolidation or federation opportunities.

• Designintegration and data architectureacross instances and a multi-system ecosystem spanning payroll, ITSM, finance, time management, and regional HR platforms.

• Establish standards forconfiguration, extensibility, and governance

3. HR Process Enablement & Digitization

• Architect solutions todigitize and standardize HR processesacross geographies and entities

• Enableautomation, case management(ServiceNow as primary platform), and workflow modernization, including design of SFtoServiceNow integration for HR service delivery.

• Define process standards and digital service delivery models

4. Data, AI & Digital Experience Enablement

• DriveHR data architecture, harmonization, and governanceto ensure high-quality, consistent data.

• Configure and enablein-scopeGenAI-assisted features including Joule(MSS quick actions), including anyagentic frameworksandTalent Intelligence Hubskills standardization andestablish architecture patterns for future GenAI extension.

• Design data models and flows to supportadvanced analytics and productivity insights.

5. Integration & Ecosystem Architecture

Define architecture for integration across:

• SAP ecosystem (SF modules).

• Non-SAP HR tools and platforms.

• Experience in SAP CPI/BTP as the primary integration middleware platform.

• Manual processes and legacy systems.

• Lead selection and design of integration patterns (API, middleware, event-driven).

6. Business Value Realization

Align architecture decisions to core business outcomes:

• Improved HR and business productivity

• Reduced total cost of ownership (TCO) and HR cost-per-head ratio

• Enhanced data quality to enable digital innovation

• Improved employee and manager experience

• Establish KPIs and value tracking mechanisms

7. Stakeholder & Governance Leadership

• Work with global HR, IT, and business stakeholders across clusters and regionsincluding engagement with Change Advisory Board (CAB) governance processes for foundation object and structural changes.

• Lead architecture governance, design authority, and decision-making forums

• Providethought leadership and advisoryacross complex transformation programs

Key Requirements

Experience

• 10+ years in HR technology, withdeep SAP SuccessFactors expertise

• Proven experience as aSolution Architect on large-scale, global HR transformation programs

• Experience handling:

• Multi-instance SAP SF landscapes

• Global organizations with multiple legal entities and joint ventures

• HR operating model transformation and process digitization

Functional & Technical Expertise

Strong knowledge of:

• Breadth knowledge across all in-scope SF modules: Employee Central, Compensation & Variable Pay, Recruiting, LMS, Performance & Goals, Succession & CDP, and Time Management. EC Payroll(preferred althoughnot required).

• HR process standardization and operating models.

• Familiarity with UKG (Ultimate Kronos Group) integration architecture and data flows between UKG and SAP SuccessFactors Employee Central.

Experience with:

• Integration architecture (SAP CPI / middleware)

• Familiarity with ITSM platforms (ServiceNow) and programme/project management disciplines across large-scale HR transformation programmes

• Data architecture and governance

• HR automation and digital workflows

Transformation & Innovation

Strong understanding of:

• HR digital transformation trends and maturity models

• Application of AI / GenAI in HR (conceptual to practical)

• Hands-on familiarity with SAP Joule configuration and Talent Intelligence Hub (skills standardization) is advantageous given their inclusion in project scope.

• Intelligent automation and emerging HR technology

Leadership & Consulting Skills

Ability to:

• Translate ambiguous business challenges into structured solutions

• Influence senior stakeholders across geographies and functions

• Lead cross-functional teams and decisions across multiple workstreams

RequiredQualifications

• SAP SuccessFactors certifications (EC, Architect, Integration).

• SAP Activate certified or equivalent SAP implementation methodology certification.

• Experience inhighly regulated or complex global industries

• Exposure toM&A, carve-outs, or multi-entity harmonization