SAP O2C Solution Architect

Responsibilities

• Lead end-to-end SAP O2C solution design and implementation rollout and future regional deployments.
• Conduct Fit-Gap workshops and requirement-gathering sessions with Sales, Customer Service, Finance, Tax, and Compliance stakeholders.
• Design and implement O2C processes covering customer master management, sales order processing, pricing, rebates, intercompany sales, billing, credit management, returns, and complaints.
• Define Singapore-specific localization requirements and ensure compliance with GST regulations and reporting requirements.
• Collaborate with Finance and Tax teams to design tax determination and reporting processes.
• Coordinate with SAP FI/CO, MM, PP, WM/EWM, and DRC teams for cross-functional integration.
• Support integration with tax and statutory reporting solutions.
• Lead SIT, UAT, regression testing, cutover, and post-go-live hypercare activities.
• Drive business process standardization while addressing regional regulatory and compliance requirements.

Requirements

• Strong experience in SAP SD and end-to-end Order-to-Cash (O2C) processes.
• Proven experience in SAP O2C solution architecture, design, and implementation.
• Hands-on expertise in customer master management, sales order processing, pricing, rebates, billing, credit management, and intercompany sales.
• Strong knowledge of GST regulations, tax determination, and localization requirements.
• Exposure to European statutory, tax, and business compliance requirements.
• Experience integrating SAP SD/O2C with SAP FI/CO, MM, PP, WM/EWM, and DRC.
• Experience in Fit-Gap analysis, business process harmonization, and regional SAP rollouts.
• Knowledge of SIT, UAT, regression testing, cutover, and hypercare support.
• Strong stakeholder management and cross-functional collaboration skills.