Salon Manager

About the Role

We are looking for an experienced and motivated Salon Manager to oversee the daily operations of our salon. The ideal candidate is a strong leader with excellent people skills, a passion for customer service, and a good understanding of salon business management.

Key Responsibilities

. Manage day-to-day salon operations to ensure smooth workflow and high service standards.

. Lead, motivate, and supervise salon staff, including hairstylists, therapists, and front-desk team.

. Recruit, train, and evaluate staff performance while fostering a positive work culture.

. Handle customer service, including addressing feedback, resolving complaints, and ensuring customer satisfaction.

. Drive sales of salon services, treatments, and retail products to achieve monthly targets.

. Plan and execute marketing promotions, loyalty programs, and events to attract and retain clients.

. Monitor financial performance, manage budgets, prepare sales reports, and oversee cash flow.

. Maintain stock levels, liaise with suppliers, and ensure proper inventory management.

. Ensure the salon complies with hygiene, safety, and licensing regulations.

. Prepare administrative reports and support business growth strategies.

Requirements

. Proven experience as a Salon Manager or in a supervisory role within the beauty/hair industry.

. Strong leadership, organizational, and interpersonal skills.

. Good knowledge of salon services, treatments, and retail product sales.

. Ability to handle customer relations professionally and tactfully.

. Business-minded with the ability to achieve sales and profitability goals.

. Proficient in scheduling, reporting, and basic financial management.

. Flexible and adaptable to a fast-paced environment.

Benefits

. Competitive salary and performance incentives.

. Staff discounts on salon services and retail products.

. Opportunities for career growth and professional training.

. Supportive and dynamic work environment.