Salesforce Developer / Senior Developer (Service Cloud)-CRM
Helius Technologies Pte Ltd- Posted 8 days ago
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Job Description
Job Title: Salesforce Developer / Senior Developer (Service Cloud)
Role Purpose
Design, build, and support low-code and declarative solutions within Salesforce CRM (Service Cloud). You will combine hands-on configuration with technical leadership to deliver scalable capabilities for case management and customer service operations.
Key Responsibilities
- Low-Code Engineering: Build complex declarative automation and UI features using Salesforce Flows, Validation Rules, Lightning Pages, Layouts, Formulas, and Queues.
- Service Cloud Management: Support case management, knowledge enablement, and custom objects (Case, Account, Contact, Case Notes, Course, Knowledge).
- Technical Leadership & Review: Conduct peer reviews, define platform standards, and advise when to use declarative configuration versus custom code.
- Support & Enhancements: Perform root-cause analysis, deliver bug fixes/enhancements, and handle SIT, UAT, and release documentation.
Requirements
- 4+ years of hands-on experience in Salesforce CRM / Service Cloud configuration and support.
- Strong expertise in Salesforce Flows and case management automation.
- Certifications Required: Salesforce Administrator or Platform App Builder, and Platform Developer I (PDI).
Preferred
- Experience in regulated/government sectors or integration-aware designs.
- Salesforce Certified Agentforce Specialist.
Interested candidates can share details -
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Profile Summary
Important Note:
Please share your resume in Word format with [Confidential Information].
If this requirement is not a match for you, please feel free to refer your friends.
Interested professionals can reach out to me for a confidential discussion at +65 68177759.
Best Regards,
Arti C
Sr. Talent Acquisition
Helius Technologies Pte Ltd
36 Robinson Road, #13-05, City House, Singapore 068877
- Mobile / WhatsApp: +65 68177759
- DID: +65 6429-9407
- Email: [HIDDEN TEXT]
More Info
Key Skills
Platform App Builder
Salesforce certification
About Company
Helius Technologies is a global consulting and IT services company headquartered in Singapore. Our focus is on delivering consulting and staffing solutions spanning augmentation to managed services.
Established in 2006, Helius has partnered and supported leading companies across diverse industries including Banking and Financial Services, Manufacturing, Logistics and Healthcare.
Our objective is to be a solutions partner for our customers by focusing on their needs, leveraging our strong resource team, being flexible in our approach, and using proven processes. Over the years we have established our clientele and a significant pool of resources and facilities. We continue to grow rapidly as a company with strong management, technical and financial resources and unwavering commitment to serve our clients.
About Recruiter
Arti