Salesforce Consultant

Contract Position: 12 months

Job Description

Responsibilities

Application Development

• Provide technical solutions and recommendations based on user stories and requirements.
• Develop and configure Salesforce applications, including Apex classes, triggers, and custom UI components.
• Document software functionalities and technical specifications.
• Stay updated on Salesforce developments and adhere to best practices.
• Implement batch classes to enable data migration while preventing data loss and corruption.
• Design visually appealing and user-friendly components with custom styling for Lightning App Builder.
• Build Lightning Components to support dynamic functionality.
• Perform database modeling, data deduplication, and data querying while ensuring governor limits compliance.
• Resolve code coverage issues and write test classes.
• Develop custom objects, reports, and dashboards to support sales and marketing needs.
• Create custom fields, validation rules, and custom controllers/extensions.
• Manage user roles, application-level security, system security, SSO configurations, and custom security rules.
• Design and develop Apex Classes, Controller Classes, Extensions, and Triggers across multiple objects.
• Integrate third-party solutions into the client's Salesforce system.

Business Analysis

As a Business Analyst, you will collaborate with a government agency, contributing as a key team member alongside the Product/Project Manager, Solution Architect, and Technical Services Consultant. Your primary role is to deliver ICT solutions that support Singapore's Smart Nation vision.

Key Responsibilities

• Analyze business needs and problems to define and implement digital solutions for citizens, businesses, and public officers.
• Collaborate with outsourced, co-sourced, or insourced development teams to ensure well-defined digital solutions.
• Advise stakeholders on best practices for leveraging digital technologies.
• Work closely with stakeholders to facilitate the deployment of digital solutions.

Key Tasks

• Identify and analyze business/citizen needs using human-centric, visual methods such as service journeys.
• Develop business cases, user stories, technical/functional specifications, and acceptance criteria.
• Evaluate and recommend suitable technologies, including cloud-based solutions and legacy system modernization.
• Select and apply appropriate development methodologies (Agile, Waterfall, etc.).
• Plan, review, and conduct testing and data conversions.
• Ensure product/system readiness for smooth deployment, adoption, and operations.
• Troubleshoot technical issues during the Operations & Maintenance phase.
• Assess the impact of requested changes and propose continuous improvements.

Requirements

Development & Customization Experience

• Salesforce Development: Apex, Visualforce, Lightning Components
• API Integrations: Experience with 3rd party API integrations
• Data Handling: Proficiency with Data Loader and Salesforce Object Query Language (SOQL/SOSL)
• Programming Languages: Java, C#, .NET, JavaScript, Apex, MySQL
• CRM Expertise: Strong knowledge of the Salesforce CRM platform
• UI/UX Development: Experience designing customer-facing interfaces
• Object-Oriented Programming: OOP concepts and techniques
• Lightning Framework: Expertise in developing and maintaining applications in Lightning Experience
• Batch Processing: Apex DML, Apex Triggers, Apex Testing, Batch Apex
• Data Management: Data modeling and data migration best practices
• Site Development: Experience with Force.com and Site.com
• Customer Communities: Basic understanding of developing and maintaining Salesforce Communities

Education & Certifications

• Bachelor's degree in Computer Science, Software Engineering, or related field
• Relevant Salesforce certifications are preferred