Sales Support Specialist (Oil&Gas/ West)

Responsibilities

. Act as the primary operational pointof contact for assigned key and strategic customers.

. Build strong, trust-basedrelationships through proactive and professional engagement.

. Develop deepunderstanding of customer business, applications, and buying behaviour todeliver tailored support.

. Manage quotations, sales orders, andchange requests, including complex and high-value transactions.

. Interpret and validate technicalrequirements such as part numbers, configurations, and specifications.

. Ensure accuracy, commercial alignment,and timely execution of all transactions.

. Own the full order lifecycle fromenquiry through delivery and after-sales support.

. Proactively monitor order status,delivery commitments, and potential risks.

. Drive resolutionof fulfilment issues to ensure customer expectations are met.

. Collaborate closely with Sales, SupplyChain, Finance, and other relevant teams to deliver seamless execution.
Take ownership of escalations, ensuring timely resolution and clearcommunication to customers.

. Support customermeetings, reviews, and joint engagements where required.

. Analyse customer data, trends, andbuying patterns to generate insights and support account development.

. Identify and drive improvements inprocesses, service levels, and customer experience.

. Ensure adherence to pricing policies,internal controls, and data integrity across CRM and ERP systems.

Requirements

. Diploma or Degreein Mechanical Engineering or a related discipline is strongly preferred.

. Minimum 3 years of relevant experiencein customer-facing roles, with Key Account management experience, withinindustrial, engineering, or technical environments.

. Computer Skills: Proficient inMicrosoft 365 business applications (Word, Excel, PowerPoint, Outlook, andPower BI), CRM systems (HubSpot preferred), SAP B1, and the ability to quicklylearn business systems and other software platforms as required.

To findout more about this opportunity, please contact Lionel Liew at [Confidential Information].

Weregret that only shortlisted candidates will be notified.

GMPTechnologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: LionelLiew | Registration No: R1330693