Generate sales quotations and handle customer inquiries via phone and email, and provide timely responses.
Process orders received through email and phone, verify and input items, transfer orders to fulfillment, and provide information on stock availability and delivery timelines.
Sales support duties such as customer enquiries, quotations, data entry, preparation of documents, and administrative tasks.
Boost order volume by recommending related items, explaining product features, and reviewing the customer's purchase history.
Maintaining accurate and up to date sales data in our system.
Liaising with internal departments to ensure the smooth delivery of customer orders and coordination.
Organizing and storing information, office files and records, both in physical and digital form to ensure all are accurate.
Provide good customer service and assist the sales team in meeting their sales targets.
Ad hoc duties assigned from time to time.
Job Requirement:
At least 2 years of related working experience.
Bilingual in English and Mandarin.
Proficient in Microsoft Office applications.
Positive working attitude.
Good in Relationship Management.
Excellent organizational and time management skills.
Ability to work with little supervision and ability to take initiative.
