Sales Support (Maternity Cover)

Sales Support (Maternity Cover)

Ref ID: (36920)

Payroll and Headcount under Reeracoen Singapore

Able to commit at least 17 weeks

Able to start immediately/short notice!

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Our client specializes in producing a wide range of products for the food industry including oil, noodles, dairy products, and more within the ASEAN region. Currently, they are hiring for a Sales Support for Maternity Cover!

Responsibilities
1. Administrative Support
- Prepare and update quarterly selling prices using Business Central.
- Maintain and update list of long-term contract file.
- Request quotation sheets from RVM and confirm buying prices with the factory (RVM/RKJ/TRV).
- Manage and organize delivery schedules by updating estimated cargo ready dates based on the planners weekly order listings.
- Process customer's sample requests, documentation requests, and complaints through Salesforce.

2. Customer Service
- Respond promptly to customer inquiries, both pre- and post-sales.
- Resolve customer issues related to orders, deliveries, and product availability in a timely and efficient manner.

3. Order Processing
- Receive and process purchase orders accurately via email and Salesforce.
- Issue PCNs and manage order revisions, cancellations, or split order memo for the factory (RVM/RKJ/TRV).
- Verify selling prices for RVM/RKJ/TRV products before issuing PCNs to the shipping team.
- Monitor shipping schedules and issue shipping instructions once orders are ready for dispatch.
- Coordinate closely with the logistics, inventory, and finance teams to ensure timely delivery and accurate billing.

4. Sales Coordination
- To support sales team on day-to-day operation.
- Monitor production schedules and negotiate with planners when necessary.

Requirements & Preferences
- Around 1-2 years of Sales Support/Coordinator experience
- Able to commit for at least 17 weeks
- Strong interpersonal and communication skills.
- Must be able to start immediately/short notice!

(Advantageous)
- Prior experience in Salesforce is advantageous

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Registration No.: R1659635 (Nur Haida Sakina)

Recruitment License : 12C5051

We regret that only shortlisted candidates will be notified.