Sales Support Executive/Project Executive

NCS is a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 14,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.

Overview

As a Sales Support Executive, you will be responsible for providing operational and analytical support to the sales team to drive efficiency and revenue performance. You are expected to track sales opportunities, contracts, and renewals, prepare quotations and cost analyses, and maintain accurate sales reports and dashboards.

You will support business development initiatives, including product launches and sales collateral preparation, and work closely with internal stakeholders to improve sales processes. In addition, you will also assist with sales team administration, coordination of key sales activities, and continuous improvement of tools and workflows to enhance overall sales effectiveness.

What will you do

Sales Support & Operations

• Monitor and track all sales opportunities across the pipeline ensure accurate status updates and follow-ups
• Track customer contracts and third-party vendor maintenance/license renewal dates and proactively notify internal teams to follow-up
• Prepare quotations and cost sheets, including sourcing and comparing multiple vendors quotes to support competitive pricing strategies

Reporting & Insights

• Collate, analyze, and report on sales metrics, forecasts, and revenue performance to provide actionable insights to the team and management
• Maintain up-to-date and accessible sales dashboards, trackers, and reporting files

Business Development Support

• Collaborate with practice leads to support product launches, including creating tools (e.g., sizing tools), presentation slides, and related prep work.
• Assist in preparing and maintaining sales collateral such as pitch decks, product slides, and case studies.
• Contribute to business development initiatives by providing operational and research support.

Administrative & Process Management

• Support Cyber Sales staff onboarding/offboarding
• Work with People & Culture (P&C) to track staff certifications and trainings
• Plan and coordinate annual Sales Kick-off (SKO) and periodic team bonding sessions
• Continuously review current sales processes propose and implement improvements using tools and software to enhance workflow efficiency and data tracking

The ideal candidate should possess:

• Candidate must possess at least a Degree in Business Administration or Information Technology - related studies with at least 2 to 5 years of relevant experience in sales operations, business support, or a similar role.
• Proficient in Microsoft Office applications especially Excel and PowerPoint.
• Knowledge of SharePoint tools, including ULS Logs, workflows, and SharePoint forms for tasks.
• Working knowledge of SAP and project management systems preferred.
• Working knowledge of Windows operating systems, as well as SQL Server, Power BI, PowerShell, and Office 365.
• Demonstrates good communication and listening skills.
• Result-oriented with strong problem-solving skill, meticulous, proactive and resourceful.
• Highly organized, proactive, able to manage multiple priorities and meet business SLA.
• Able to collaborate and influence internal and external partners/stakeholders strong leadership, interpersonal and conflict resolution skills

We are driven by our AEIOU beliefs-Adventure, Excellence, Integrity, Ownership, and Unity-and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.

Together, we make the extraordinary happen.

Learn more about us at ncs.co and visit our LinkedIn career site.

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