Sales Support Executive (IT and Network Industry)

Sales Support Executive (Sales Support / Order Processing)

We are hiring on behalf of our client for a Sales Support Executive to support the end-to-end internal sales process, from quotation to order fulfilment. This role works closely with cross-functional teams to ensure smooth processing, accurate documentation, and timely delivery of services.

Responsibilities

• Coordinate with Presales, Finance, Technology, and Operations to support the sales lifecycle
• Process sales orders, quotations, credit notes, billing, and procurement of products/services
• Liaise with provisioning team to ensure timely order fulfilment
• Maintain proper documentation and ensure accurate processing of transactions
• Provide post-sales and administrative support including project registration and reporting
• Support Commercial team to ensure efficient deployment of orders
• Build strong relationships with internal stakeholders and provide excellent service
• Handle general administrative and customer care duties as required

Requirements

• Diploma in Commerce, ICT, Computer Engineering or related field
• Minimum 2 years of experience in Customer Service, Sales Support, or Order Processing
• Detail-oriented, organized, and able to multitask effectively
• Strong communication and interpersonal skills
• Team player with good problem-solving abilities
• Proficient in Microsoft Office and comfortable working in a fast-paced environment

John Koh

Quess Selection & Services

EA Licence Number: 23C2060

Registration ID is R1110099

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