Sales Support Coordinator / Officer

Job Responsibilities

. Manage day to day (Air freight & Sea freight) sales quotation enquiries via phone, email

. Preparation of quotations and conducting close follow-up relevant to Sales matter

. Manage weekly, monthly data and reports

. Process debit / credit notes for smooth payment

. Provide supportive communication with customers and coordinate with colleagues worldwide

. Reaching to meet monthly target Key Performance Indicators (KPIs) revenue goals

. Work alongside with Outdoor Sales Team to develop Sales business opportunities

. Excellent oral communication and best approach customer service qualities when interacting with consumers

Job Requirements

. Written and oral communication in English

. Organized, meticulous and sense of urgency

. Effective communication and Interpersonal skills

. Exposure to customer service/or sales support role is a plus

. Ability to cope independently and in a team player environment

. Good communication skills, intermediate Excel proficiency

. With experience in sales support, customer service or logistics will be an advantage

Working hours:

Mon to Fri

8.30am - 6pm