Sales Support/Coordinator (Foodservice)

Description

We are seeking a meticulous and adaptable sales administrator to join our Foodservice team and help us achieve our goals. You will serve as a point of contact for customers with queries about orders, deliveries and provide support to the sales representatives. Our ideal candidate is goal-oriented and has knowledge of customer service best practices to contribute to high quality customer service and achieve sales targets.

Core Responsibilities & Accountabilities

• Processing orders via email/phone/ordering App
• Receiving and processing purchase orders
• Issuing sales transaction invoices
• Contacting customers by phone or email to answer products queries and obtain information
• Provide administrative support to the Sales and Accounts teams
• Coordinate with sales, drivers, supply & logistic teams to ensure timely deliveries
• Directing feedback from customers to relevant departments
• Maintaining and updating sales and customer records
• Prepare daily/monthly sales report and other ad-hoc reporting when required
• Filing of invoices (monthly payment customers)
• Any other administrative duties as assigned

Requirements

• Excellent interpersonal and communication skills
• Verbal and written communication in both English and Chinese
• Proficient in Microsoft Word and Excel
• A positive and cheerful personality
• Prefer candidates who are able to start work immediately or within short notice