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Sales Support Associate

1-4 Years
SGD 2,400 - 3,000 per month
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  • Posted 23 days ago
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Job Description

We are a growing security technology provider delivering advanced solutions such as CCTV surveillance systems, access control, video analytics, alarm monitoring, and integrated security platforms. As we continue expanding our presence in Singapore and across the region, we are looking for a dedicated Sales Support Associate to strengthen our sales operations team.

Key Responsibilities

Prepare quotations, sales proposals, and tender documents for CCTV, access control, and security system projects. Assist with service reports, billing summaries, and post service documentation. Generate part replacement quotations for faulty or end of life components. Manage customer enquiries related to repairs, parts replacement, maintenance fees, and service response times. Maintain accurate CRM entries, service records, and part replacement histories. Liaise with internal departments (Technical, Projects, Finance, Procurement) to ensure accurate order processing and timely delivery. Handle customer inquiries professionally and provide follow-up support. Assist with generating sales reports, forecasts, and dashboards. Ensure all sales documents comply with company standards and industry requirements.

Requirements

Higher Nitec, Diploma in Business, Engineering, IT, or related fields. Experience in security systems, ELV, service coordination, or technical sales support is a plus. Strong administrative and coordination skills with high attention to detail. Good communication and customer service skills. Proficient in Microsoft Office Able to work independently, handle multiple tasks, and thrive in a fast-paced environment. Positive attitude and strong teamwork skills

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Job ID: 141501171

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