Job Description

Responsibilities:

Manage end-to-end sales processes and generate quotations for international logistics involving ship spare parts
Prepare comprehensive quotes for air, sea FCL/LCL, and intermodal shipments manage client rates and ensure accurate pricing/billing within ERP system (CargoWise)
Negotiate competitive rates with carriers and airlines secure shipment bookings and maintain strong customer relationships
Coordinate with internal departments (operations, carrier relations) to facilitate seamless order processing and timely delivery
Ensure optimal customer experience through effective collaboration and issue resolution
Other ad-hoc duties as assigned.

Requirements:

Minimum Diploma
Experience in freight forwarding, logistics, or shipping industry preferred
Familiarity with CargoWise or other logistics ERP systems is a plus
Strong communication and negotiation skills
Customer-oriented with attention to detail
Ability to coordinate cross-functionally in a fast-paced environment
Proficient in Microsoft Office
Strong English proficiency preferred for international stakeholder communication