Sales Support (4 months contract)

• Company: Food Ingredient Manufacturing & Trading
• Location: Buona Vista (Nearest MRT Station)

Job Description:

Administrative Support

• Prepare and update quarterly selling prices using Business Central.
• Maintain and update list of long-term contract file.
• Request quotation sheets from and confirm buying prices with the factory
• Manage and organize delivery schedules by updating estimated cargo ready dates based on the planners weekly order listings.
• Process customer's sample requests, documentation requests, and complaints through Salesforce.

Customer Service

• Respond promptly to customer inquiries, both pre- and post-sales.
• Resolve customer issues related to orders, deliveries, and product availability in a timely and efficient manner.

Order Processing

• Receive and process purchase orders accurately via email and Salesforce.
• Issue PCNs and manage order revisions, cancellations, or split order memo for the factory
• Verify selling prices for products before issuing PCNs to the shipping team.
• Monitor shipping schedules and issue shipping instructions once orders are ready for dispatch.
• Coordinate closely with the logistics, inventory, and finance teams to ensure timely delivery and accurate billing.

Sales Coordination

• To support sales team on day-to-day operation
• Monitor production schedules and negotiate with planners when necessary

Job Requirements:

• With at least 1-2 years of experience in Sales Support or Sales Coordination
• With experience in Salesforce
• Strong interpersonal and communication skills
• Available to start immediately or on short notice

Interested applicants please apply directly for further shortlisting review.

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