Sales Supervisor
We are looking for a reliable, motivated, and hands-on Sales Supervisor to support the daily sales operations of our showroom and retail business. The ideal candidate is responsible, customer-focused, and able to lead the sales team to achieve targets while ensuring smooth day-to-day showroom operations.
Key Responsibilities
- Supervise and support the daily operations of the showroom and sales floor
- Lead, guide, and motivate the sales team to achieve sales targets and service standards
- Attend to customer enquiries and provide excellent product knowledge and service
- Monitor sales performance and recommend practical ways to improve results
- Ensure showroom displays, product presentation, and overall appearance are maintained to a high standard
- Assist with customer orders, follow-ups, and after-sales service
- Handle customer feedback and resolve issues professionally
- Coordinate with warehouse, delivery, and operations teams to ensure smooth order fulfilment
- Train new sales staff and support ongoing team development
- Prepare basic sales reports and update management on sales activities
- Support ad hoc sales and operational duties as assigned
Requirements
- Proven experience in retail sales, showroom sales, or a similar supervisory role
- Strong communication and customer service skills
- Able to lead a team and work independently
- Responsible, hardworking, and target-driven
- Positive attitude and willing to support different sales and operational needs
- Comfortable using basic computer systems, messaging apps, and sales-related tools
- Singapore Class 3 driving licence is an advantage
Preferred Skills
- Experience in furniture, showroom, or retail sales
- Experience supervising a sales team
- Ability to understand customer needs and close sales effectively
- Good problem-solving skills and ability to handle customer issues professionally
Working Hours
- 6 days work week
- Working hours to be discussed during interview
