Roles & Responsibilities
A sales supervisor typically has a wide range of responsibilities, which can include:
- Ensuring that employees have the tools and training they need to succeed in their jobs
- Building relationships with key clients and establishing long-term business partnerships with them
- Reviewing reports from managers to identify areas of improvement or new opportunities for growth in the company's market share
- Establishing and enforcing company policies regarding customer relations, sales techniques, and ethics
- Developing and implementing training programs for new employees or existing staff members who are being promoted to new positions within the company
- Monitoring employee performance to ensure that they are meeting goals and adhering to company policies
- Managing a team of employees and ensuring that they are trained to perform their jobs effectively
- Reviewing customer orders and inventory to ensure that all customer needs are being met
Conducting market research to identify new opportunities for growth in the industry
