Why choose iZeno
iZeno was founded in 2003 to provide enterprises with custom-built technology solutions they need to keep their business running seamlessly. Logicalis Asia, part of the Logicalis Group, a leading international IT solutions and managed services provider, has acquired a majority stake in iZeno, a company specialising in digital transformation, application modernisation, DevOps, customer experience and hybrid cloud solutions.
With a team of 120+ in-house innovators, we have delivered over 500 Enterprise Solutions, implemented, and optimized to enable smarter insights. Our team draws on industry experiences in accomplishing a portfolio of mission-critical applications, integrating Cloud, CRM, Data Analytics, and other leading technologies with our clients&apos existing IT frameworks.
With leading presence in the region, headquartered in Singapore and operation in Malaysia, Indonesia, Thailand and Philippines, no project is too complex for us, and our team is always ready for a new challenge.
**1-YEAR RENEWABLE CONTRACT**
Responsibilities
- Prospect, qualify, and generate sales-qualified leads (SQLs) to drive iZenos Freshworks business.
- Follow up promptly on marketing leads and inbound inquiries, setting up introductory meetings and conducting thorough discovery sessions.
- Research and develop new and existing accounts through outbound calls, strategic email campaigns, and social outreach.
- Analyze prospects business needs and engage them via phone, email, digital platforms and face-to-face meetings.
- Collaborate effectively with customers, internal sales teams, and cross-functional stakeholders.
- Partner with Marketing on both digital and physical initiatives to strengthen lead generation.
- Ensure timely follow-up with prospects (response SLA within 24 hours).
- Maintain accurate CRM data and detailed records of all prospect interactions and activities.
Requirements
- A strong passion for technology and software sales with at least 3 years of experience, ideally with exposure to IT Service Management (ITSM) solutions.
- Experience in prospecting and/or selling ITSM or related SaaS tools is preferred.
- Excellent listening, discovery, and relationship-building skills with both clients and colleagues.
- Proven ability to manage time, prioritize effectively, and work with urgency to meet goals.
- Resourceful, results-oriented, and motivated by achieving lead-generation targets.
- Collaborative, coachable, and eager to continuously learn and grow.
What We Offer
- Career Growth - Gain exposure to the fast-growing Freshworks ecosystem with opportunities to expand into full-cycle sales or account management roles. High-performing reps will be considered for contract renewal and potential permanent roles within iZeno.
- Learning & Development - Continuous coaching, mentoring, and access to training on sales methodologies, ITSM, and Freshworks solutions.
- Collaborative Environment - Work closely with experienced sales and technical teams who are invested in your success.
(i) iZeno will never request recruitment fees from candidates under any circumstances. Please be cautioned of fraudulent activity including the requesting for money by perpetrators in exchange for interviews or employment opportunities with iZeno. Please note that these fraudulent actions constitute a crime and an unlawful infringement on iZenos brand and intellectual property rights, and we will not hesitate to take action(s) against such perpetrators in accordance with the fullest extent of the law.As a responsible organization, iZeno places great importance on conducting ethical and aboveboard recruitment processes. We advise all potential candidates to remain vigilant and report any suspicious activity encountered during their job search.
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