Job Description

Company Overview

IT Technologies Pte Ltd, founded in 1996, provides integrated solutions to scientific industries in Singapore and Malaysia, specializing in chromatography consumables, bioprocess industries, and material science laboratories.

Job Summary

The Sales Specialist for Chromatography Consumables engages customers to understand their needs, recommends solutions, conducts technical demonstrations, manages client relationships, and supports sales growth through market insights and collaboration.

Responsibilities

Engage chromatography and spectroscopy customers to assess their technical requirements and recommend appropriate consumable solutions
Conduct product demonstrations, presentations, and technical consultations to support customer decision-making
Collaborate with internal teams to prepare accurate quotations and proposals aligned with customer needs
Maintain and expand customer relationships to drive sales growth and ensure high customer satisfaction
Provide post-sales technical support by coordinating with service teams to resolve customer issues promptly
Monitor market trends, competitor activities, and emerging technologies to inform strategic sales planning
Manage multiple customer accounts independently using CRM and office productivity tools

Preferred competencies and qualifications

Experience with GC/GCMS, HPLC/LCMS, UV-Vis, FTIR, AAS, ICP/ICPMS chromatography and spectroscopy instruments
Strong communication and customer service skills to build and maintain effective client relationships
Technical support skills including understanding laboratory workflows and explaining complex technical concepts clearly
Problem-solving, negotiation, and presentation skills applied in sales and technical contexts
Relevant diploma or degree in science, engineering, or related fields
Previous experience in analytical instruments laboratory or sales of chromatography instruments