Sales Operations Executive

JOB SUMMARY

Responsible for supporting sales operations activities, including order processing, coordination with suppliers and customers, purchasing support, shipment coordination, and ensuring timely delivery of products and systems. The role also supports sales administration, logistics coordination, and documentation related to import/export and customer orders.

KEY RESPONSIBILITIES

. Support sales operations activities, including order processing, purchasing coordination, and delivery follow-up

. Source suppliers for components, technical products, systems, and office equipment when required

. Handle daily purchasing activities and liaise with suppliers on pricing, delivery schedules, and order status

. Maintain and update Approved Vendor List regularly

. Coordinate materials purchase and delivery to support customer orders and project schedules

. Follow up with suppliers and forwarding agents to ensure smooth and timely delivery of goods

. Process and maintain sales and shipping documentation, including purchase orders, invoices, delivery documents, and acknowledgements

. Support and coordinate import/export documentation and procedures

. Handle shipment coordination, including LC shipments, and ensure timely delivery to customers

. Liaise with suppliers, customers, shipping agents, and internal departments to ensure smooth order fulfilment and shipment arrangements

. Coordinate closely with sales, production, and warehouse teams on order readiness and delivery schedules

. Monitor shipment status and provide timely updates to relevant stakeholders

. Verify freight invoices and monitor shipping costs to ensure cost efficiency and compliance

REQUIREMENTS

. Minimum GCE O/A Level or Diploma in Business, Logistics, Shipping, Supply Chain, or related discipline

. Minimum 3 years of experience in sales operations, logistics coordination, purchasing, or shipping documentation

. Good understanding of import/export processes, Incoterms, and free trade agreement requirements (Form D/E)

. Good coordination, communication, and organizational skills

. Detail-oriented, independent, and able to manage multiple tasks effectively

. Good interpersonal skills and a strong team player