We are seeking a detail-oriented and proactive Admin Support professional to assist in day-to-day operations across sales order processing, reporting, customer relationship management, and supporting the sales team with administrative tasks. The role involves managing purchase orders, supporting month-end invoicing, coordinating stock allocation/returns with retailers, and ensuring timely communication with internal teams and customers.
Key Responsibilities
- Purchase Order (PO) Processing Create, review, and process purchase orders accurately, ensuring compliance with company policies.
- Month-End Invoicing Support sales team by preparing and validating invoices, reconciling data, and ensuring timely submission.
- Stock Management with SCM Work closely with the Supply Chain Management (SCM) team to monitor inventory levels for H&B B2B sales channel, track sales order & stock movements, co-ordinate stock transfers, and resolve discrepancies to ensure accurate records.
- Retailer Stock Allocation & Returns Monitor retailers inventory and propose stocks allocation, manage return requests, and update records accordingly.
- Customer & Internal Communication Follow up on emails, respond to queries, and liaise with customers and cross-functional teams to ensure smooth operations.
- Reporting & Documentation Maintain accurate logs, prepare routine reports, and provide administrative support for audits and reviews.
Skills & Qualifications
- Proven experience in administrative support, preferably within supply chain, sales operations, or finance functions.
- Strong knowledge of MS Office (Excel, Word, Outlook).
- Excellent organizational skills with high attention to detail and accuracy.
- Strong communication and interpersonal skills for liaising with retailers, customers, and internal teams.
- Ability to prioritize tasks, meet deadlines, and work effectively in a fast-paced environment.
