Sales Manager - International

INTERNATIONAL SALES MANAGER – COURIER & LOGISTICS

Network Courier is an established courier and logistics company providing local and international courier and delivery solutions to businesses in Singapore.

We are looking for a results-driven International Sales Manager to develop and grow our international courier and logistics business.

The successful candidate will be responsible for acquiring new corporate customers, developing international shipment volumes, managing customer relationships and identifying new business opportunities across Singapore and international markets.

This is a hands-on sales and business development position. The successful candidate must be prepared to actively generate leads, conduct customer visits, develop accounts and convert opportunities into actual international shipment business.

Key Responsibilities

International Business Development

• Develop and implement sales strategies to grow Network Courier's international courier and logistics business.
• Identify and acquire new corporate customers with international shipping requirements.
• Develop business opportunities for international document, parcel and shipment services.
• Identify companies involved in import, export, e-commerce, trading, manufacturing, retail and other businesses requiring international delivery services.
• Conduct cold calling, client visits, networking and business development activities.
• Develop new international shipment accounts and increase shipment volumes.
• Prepare quotations, proposals and service presentations for prospective customers.
• Understand customer shipping requirements and recommend suitable international courier solutions.
  
  

Customer & Account Management

• Build and maintain strong relationships with corporate customers.
• Manage key international accounts and develop long-term business relationships.
• Follow up on quotations, leads and prospective accounts.
• Identify opportunities to increase shipment volumes from existing customers.
• Understand customer concerns relating to international delivery, transit times, shipment tracking and service performance.
• Work closely with Operations and customer service teams to resolve customer issues.
• Monitor customer feedback and ensure appropriate follow-up.
  
  

International Logistics Coordination

• Work closely with Operations to ensure international shipments are processed according to customer requirements.
• Understand the basic requirements relating to international courier shipments, including shipment documentation, customs information, prohibited/restricted items and destination requirements.
• Coordinate with Operations on shipment arrangements and special customer requirements.
• Monitor shipment performance and escalate recurring service issues to Management.
• Maintain good communication between customers, Sales and Operations.
  
  

Advantageous Experience

Candidates with experience in any of the following areas will have an advantage:

• International courier services
• Express delivery
• Freight forwarding
• Import/export logistics
• E-commerce fulfilment
• Cross-border shipments
• Corporate shipping accounts
• International document and parcel delivery
• Customs and shipment documentation
• B2B logistics sales
  
  

Who We Are Looking For

We are looking for an individual who is:

Sales-driven – actively develops new international business rather than waiting for enquiries.

Business-minded – understands customer requirements, pricing, revenue and profitability.

Results-oriented – motivated by achieving measurable sales results.

Proactive – able to identify potential customers and create new business opportunities.

Relationship-focused – capable of building long-term corporate accounts and recurring shipment volume

Sales Management & Reporting

• Achieve agreed monthly and annual international sales targets.
• Maintain an accurate sales pipeline and customer database.
• Prepare regular sales reports and updates for Management.
• Monitor market trends, competitor activities and international courier pricing.
• Identify new markets, industries and customer segments.
• Recommend new business development strategies to increase international revenue.