Sales Manager

Company Description:

Golden Destinations by ICE HOLIDAYS Sdn Bhd is a leading B2B travel wholesaler in Malaysia, specialising in providing customised travel packages to partners across the ASEAN/WESTERN region. We are committed to delivering exceptional travel experiences through strategic partnerships and high-quality travel products.

In line with our growth strategy, our company has expanded its business into the Singapore market under the registered entity ICE HOLIDAYS (S) PTE LTD. We are primarily focused on B2B outbound travel, offering curated international travel solutions to our network of travel partners. This expansion marks a significant milestone in our regional development, allowing us to better serve our partners and clients in Singapore with localized support and tailored travel services.

The Sales Manager will be responsible for driving business growth, managing key accounts, and executing strategic sales initiatives to expand our presence in Singapore. This role is based in Singapore and will involve close collaboration with our headquarters in Malaysia.

Responsibilities:

. Develop and implement effective sales strategies to achieve revenue and growth targets for the Singapore market.

. Identify, prospect, and secure new business opportunities within the travel and tourism sector.

. Manage and expand relationships with existing B2B clients, ensuring high levels of satisfaction and repeat business.

. Conduct market research to understand customer needs, competitor activities, and emerging travel trends in Singapore.

. Serve as the main point of contact for Singapore-based partners and clients.

. Deliver compelling presentations and proposals to potential clients, showcasing the company's products and services.

. Negotiate contracts, pricing, and terms to secure profitable deals while maintaining competitive positioning.

. Work closely with Marketing, Product, and Operations teams in Malaysia to align on promotional campaigns, product launches, and service delivery.

. Provide regular market feedback to headquarters to inform strategic planning.

. Represent the company at trade shows, networking events, and industry functions in Singapore.

. Monitor and report on sales performance, pipeline activity, and market insights.

. Prepare sales forecasts, budgets, and action plans in alignment with overall business objectives.

. Submit regular reports (daily activity updates, weekly performance summaries, and monthly consolidated reports) to management, ensuring accuracy and timeliness

. Carry out any other related ad-hoc tasks or assignments as required by management to support business objectives.

Requirements:

. Bachelor's degree in Business, Tourism, Hospitality, or related field (or equivalent professional experience).

. Minimum 3 years of proven sales experience in the travel, tourism, or hospitality sector, preferably in the Singapore market.

. Strong network and client base within the travel industry in Singapore will be an advantage.

. Excellent communication and negotiation skills in English (Mandarin is a plus).

. Proficient in Microsoft Office, Google Workspace, and CRM tools.

. Highly motivated, proactive, and results-driven.