Sales Manager I Hospitality

Job Overview: We are seeking a results-driven Sales Manager to join our client's dynamic team. The ideal candidate will be responsible for driving revenue growth by developing and maintaining strong relationships with corporate clients, MICE (Meetings, Incentives, Conferences, and Exhibitions) organizers, travel agencies, and other key partners. The role requires a strategic mindset, excellent communication skills, and the ability to identify and convert business opportunities for the hotel.

Key Responsibilities:

• Sales & Business Development:
• Develop and implement strategic sales plans to achieve revenue targets.
• Identify and acquire new corporate accounts, travel agents, and event organizers.
• Conduct sales presentations, negotiate contracts, and close deals.
• Client Relationship Management:
• Build and maintain strong relationships with key clients and stakeholders.
• Serve as the primary point of contact for corporate accounts and MICE clients.
• Ensure high levels of customer satisfaction through effective service and follow-ups.
• Market Research & Competitor Analysis:
• Monitor market trends and competitor activities to identify business opportunities.
• Provide insights and recommendations to optimize pricing strategies and promotions.
• Collaboration & Coordination:
• Work closely with the marketing team to create promotional strategies.
• Liaise with the front office, banquet, and F&B teams to ensure seamless event execution.
• Coordinate with revenue management to optimize pricing and inventory.
• Sales Reporting & Performance Tracking:
• Prepare and present sales reports, forecasts, and action plans.
• Track and analyze key sales metrics, including revenue, room nights, and client retention.

Key Performance Indicators (KPIs):

• Achieve quarterly and annual revenue targets.
• Maintain a strong conversion rate from leads to confirmed bookings.
• Retain and grow existing corporate accounts.
• Increase MICE and group bookings.
• Maintain high customer satisfaction and repeat business.

Requirements:

• Bachelor's degree in Business, Hospitality, or a related field.
• Minimum of 3–5 years of experience in hotel sales, preferably handling MICE or corporate clients.
• Strong negotiation, communication, and presentation skills.
• Proven track record in achieving and exceeding sales targets.
• Ability to work independently and as part of a team in a fast-paced environment.
• Proficiency in CRM software and MS Office applications.