Sales Manager

Sales & Customer Management

• Oversee daily sales operations to meet and exceed sales targets.
• Build strong customer relationships through excellent service and personalized recommendations.
• Monitor customer preferences and adapt sales strategies accordingly.
• Handle customer complaints and resolve issues promptly and professionally.
• Upsell and cross-sell products to increase overall basket size.

Team Supervision

• Lead, train, and motivate sales staff to deliver high performance.
• Assign daily tasks and monitor individual and team productivity.
• Conduct regular briefings and product knowledge sessions.
• Ensure proper grooming, discipline, and punctuality of staff.

Stock & Inventory Handling

• Manage inventory levels ensure timely restocking and minimal wastage.
• Supervise and assist in loading and unloading goods.
• Conduct regular stock checks and report discrepancies.
• Ensure proper labeling, pricing, and shelf arrangement of products.

Driving & Logistics

• Drive the company vehicle for deliveries, pickups, or store transfers as needed.
• Ensure goods are safely loaded, secured, and delivered on time.
• Maintain vehicle in clean, roadworthy condition and report any mechanical issues.
• Follow all traffic laws and company safety procedures during transport.

Shopkeeping Duties

• Maintain cleanliness and orderliness of the shop floor and storage areas.
• Open and close the store as per schedule, ensuring all security procedures are followed.
• Operate the POS system process sales, returns, and daily cash reconciliation.
• Assist with in-store merchandising, promotions, and display setup.

Reporting & Documentation

• Prepare daily/weekly sales and stock reports for management review.
• Maintain delivery logs, inventory sheets, and expense records accurately.
• Keep records of damaged/returned items and suggest preventive measures.

Key Skills Required

• Sales and negotiation skills
• Team leadership and coordination
• Driving (valid license and clean record)
• Physical ability to load/unload goods
• Basic knowledge of inventory systems/POS
• Customer service orientation
• Honesty, punctuality, and attention to detail
• This position is open to local applicants and all nationalities. Selection will be based purely on merit, experience, and suitability for the role.