Role: Sales Manager
Reports to: Club General Manager
Be part of something Greater. Together.
At Fitness First, we go further together.
Step Up to a Leadership Career with Fitness First
Fitness First, one of the world's largest fitness brands, operates 14 clubs in Singapore, offering a wide range of group fitness classes, advanced workout options, and state-of-the-art facilities to elevate our members fitness journeys. As a Sales Manager, you will lead the club's membership sales team, driving revenue growth while coaching and developing consultants to achieve outstanding sales performance. #GoFurther
Key Responsibilities:
1. Sales Leadership & Performance
- Lead, motivate, and manage the membership sales team to achieve individual and club sales targets.
- Monitor daily sales activities including leads, appointments, presentations, and conversions.
- Analyse sales performance and implement strategies to improve results and achieve monthly targets.
2. Sales Coaching & Team Development
- Train, coach, and mentor Membership Consultants to strengthen their sales skills and product knowledge.
- Conduct regular role-plays, performance reviews, and team meetings to drive improvement.
- Support recruitment, onboarding, and development of new membership consultants.
3. Lead Generation & Business Development
- Identify and develop opportunities to generate new leads and business for the club.
- Plan and execute sales promotions, outreach activities, and partnerships to increase brand awareness and membership sales.
- Encourage referrals and build strong relationships with existing members and prospects.
4. Operations & Reporting
- Ensure all membership agreements and sales documentation comply with company procedures.
- Maintain accurate sales reports, activity tracking, and performance records.
- Work closely with the Club General Manager and other departments to ensure smooth club operations.
5. Member Experience
- Maintain professional and positive interactions with members and prospects.
- Ensure new members are properly introduced to club facilities and services.
- Support retention efforts by maintaining strong relationships with members.
Requirements:
- Prior experience in sales leadership, sales management, or membership sales, preferably in the fitness, retail, or hospitality industry.
- Proven track record in achieving or exceeding sales targets.
- Strong leadership, coaching, and team management skills.
- Excellent communication and interpersonal skills.
- Highly driven, results-oriented, and proactive in identifying opportunities.
- Strong organisational and analytical skills with good attention to detail.
- Comfortable using CRM systems and sales reporting tools.
- Passionate about fitness and promoting a healthy lifestyle.
Ready to inspire others and grow your career in fitness
Apply now and become a part of the Fitness First Singapore team today!
