Responsible for reviewing the daily sales and service plans
Assigning specific duties to colleagues to ensure smooth operations
Prepare key profile data of customers who have appointments scheduled for the day
Responsible for daily check on stock usage and patch recording or data entry of any differences
Ensure stock cards are daily updated, and the day stock items are duly placed according to appointments
Handle daily aministrative clinic works, tally and check on daily report
Assist with all related Clinic Operation duties
Assisting in ad-hoc duties assigned by Reporting Officer(s) or Doctor
When assigned as part of the Fast Sales Team during Fast Sales Event(s)/Day(s), you must actively participate in any of the Fast Sales Event(s). Step-out and events to generate leads of awareness. When required, be involved in the preparation work with Marketing team.
Attend to and engage with walk-in or call-in and enquiry customers and provide customer service including communicating with customers before and after clinic visits, through telephone and digital channels
To make follow-up calls after clinic visits to provide advice about post-treatment care and book review appointments with doctors
Calling and making appointments for new leads generated from step-out, walk-in or call out list provided by HQ
Understand and analyze customers&apos skin, body or hair concerns
Advise customers on various treatment options, as guided by Aesthetic Doctors
Schedule customers&apos appointments, assign the staff (doctors, consultants, therapists), and treatment facilities to scheduled customer appointments
Call Handling duties, manning the sales hotlines at the branch and/or deploy to assist business centers on scheduled days
Assist customers to check in at the counter upon arrival
Promote sales of serices, packages and skincare products
Consulting, treatment sales, clinical therapy, and assisting patients with doctor treatments
Step-out and events to generate leads of awareness
Engage with walk-in or walk-by customers to generate leads
Assisting in Group&aposs marketing and training programs
