Basic Salary: $3,500
Working Hours: 44 hours/week (5.5 days)
.Commission may be applicable depending on store sales.
Position Summary:
We are seeking a proactive and dedicated Store Manager to oversee our retail operations and support our team across multiple locations. The Store Manager plays a key role in training, team development, store operations, and sales performance.
Key Responsibilities:
- Train and guide retail staff on product knowledge, customer service, and cashier operations.
- Learn and master foot health knowledge, interpret foot scan reports, and perform insole grinding and adjustments.
- Recruit and interview new team members.
- Conduct onboarding and skills training sessions for new hires.
- Manage and prepare weekly staff schedules.
- Monitor daily operations to ensure service standards are met.
- Handle customer service matters and resolve in-store complaints efficiently.
- Conduct interviews and training sessions at the Woodlands location.
- Visit different store outlets regularly to support staff and motivate team members.
- Push and monitor sales performance across all stores.
- Coordinate with HQ to provide updates on staff performance and store needs.
Requirements:
- Prior experience in retail management or supervisory roles preferred.
- Strong interpersonal and leadership skills.
- Willingness to learn technical product knowledge (foot reports and insoles).
- Able to work independently and manage multiple tasks.
- Flexibility to visit and support various store locations.
- Passionate about team development and customer satisfaction.
