We are looking for a dynamic Sales Manager to lead our team in a premium pre and postnatal wellness and healthcare environment. You will oversee daily sales operations, manage a team, and drive revenue growth through exceptional client engagement.
Job Description:
1. Sales Strategy & Target Achievement
- Develop and execute sales strategies to drive growth across all service offerings.
- Set and monitor KPIs to meet or exceed monthly and quarterly sales targets.
- Identify and explore new business opportunities and customer segments.
2. Client Engagement & Relationship Management
- Provide tailored consultations and build trusted relationships with expecting and new mothers.
- Deliver high-quality, empathetic customer service aligned with the wellness journey of clients.
- Maintain strong client retention through personalized follow-up and care.
3. Team Management
- Lead, mentor, and train the sales and front-desk team to achieve performance standards.
- Conduct regular coaching sessions on sales techniques, product knowledge, and service etiquette.
- Foster a positive and professional work culture focused on collaboration and results.
4. Outlet Operations & Reporting
- Oversee daily sales operations and ensure seamless appointment flow and client experience.
- Ensure accurate documentation of sales records, package usage, and client information in CRM systems.
- Prepare performance reports and provide strategic insights to management.
5. Brand Alignment & Marketing Collaboration
- Work with the marketing team to execute in-store promotions, wellness campaigns, and referral initiatives.
- Represent the brand in workshops, events, and wellness collaborations.
- Stay updated on industry trends and customer feedback to help refine offerings.
Job Requirement:
- At least 5 years of sales or business development experience in the wellness, healthcare, or beauty industry.
- Strong leadership capabilities with proven team management experience.
- Excellent interpersonal and communication skills with a warm, client-centric approach.
- Passion for maternal wellness and delivering exceptional service.
We regret only shortlisted candidates will be notified.
