Sales Manager (B2B)

As the Sales Manager, you are expected to perform the following key responsibilities:

Develop sales strategies
. Create sales plans based on specific buyer segments.
. Monitor sales channels, analyse competitors and market demand.
. Identify sales performance issues and recommend improvements.

Create sales opportunities
. Build network and leads.
. Develop plans to acquire new buyers
. Improve customer acquisition and retention strategies.

Acquire sales accounts
. Understand buyers needs and present sales proposals
. Address customer issues and needs.
. Follow up with key buyers to close deals and ensure payment.

Manage buyer relationships
. Create buyer relationship management programs.
. Use buyer feedback and market trends for product improvements.
. Enhance buyer retention and loyalty through data analysis.
. Address issues with appropriate responses.

Manage team members.
. Manage the department's budget.
. Train and evaluate team members.
. Oversee recruitment and retention efforts.
. Review work processes for improvement.

. Perform other ad-hoc duties as assigned by Superior.

Requirements

. Minimum Polytechnic Diploma / Bachelor's Degree or equivalent.

. Minimum 8 years working experience in FMCG field.

. Proficient in creating and implementing various sales methodologies to drive performance
. Proficient in monitoring sales channels and analyse competitors and market demand
. Skilled in analysing sales performance metrics and customer feedback to identify trends and improvements.
. Familiar with CRM systems for managing customer relationships and tracking sales.
. Experienced in creating targeted sales plans for specific customer segments
. Ability to manage and allocate departmental budgets effectively.
. Competence in preparing sales reports and proposals
. Skilled in assessing team needs, training and evaluating performance.
. Ability to communicate effectively with Chinese-speaking customers
. Ability to communicate with Japanese-speaking customers (Optional)