Sales Key Account Manager - Karnataka

Company: Kidvento Education and Research

Position: Key Account Manager - Schools (Renewals, Collections & Growth)

Location: Bangalore

To apply: [Confidential Information]

Remuneration: Rs 4.5 - 5.5 Lakhs per Annum

Experience: 3 - 5 Years

Role summary KAM role

Own the end-to-end success, experience, and revenue of partner accounts, covering program delivery, stakeholder satisfaction, renewals, collections, and growth.

Key Responsibilities

Program execution & outcomes

• Ensure smooth implementation across accounts
• Track student engagement and learning outcomes
• Identify gaps and drive corrective actions
  
  

Onboarding & training

• Lead onboarding and teacher training
• Enable effective and independent program execution
  
  

Stakeholder management

• Manage relationships with account leadership, principals, teachers, and parents
• Act as single point of contact and handle escalations
  
  

Value creation & perception

• Drive value perception across parents, students, account management, and teachers by showcasing outcomes and impact, while building strong relationships to improve satisfaction and retention
  
  

Collections & renewals

• Ensure timely collections and track outstanding payments
• Drive renewals and minimize churn
  
  

Account growth

• Identify upsell opportunities and expand within accounts
  
  

Data & coordination

• Track usage, performance, collections, and renewals
• Work with internal teams to ensure smooth execution
  
  

Field engagement

• Visit accounts regularly for reviews and support
  
  

KPIs

• Adoption & outcomes
• Stakeholder satisfaction
• Collection efficiency
• Renewal rate
• Account growth
  
  

Skills & Experience

• 5 years in edtech / customer success / account management / Sales
• Strong communication, negotiation, and problem-solving skills
• High ownership and data-driven approach
  
  

One-line clarity

Own delivery, relationships, and revenue for your accounts.