Sales Floor Team Member

Company Description The Gem Capital Pte Ltd is Singapore's home for gemstone learning and discovery, built on a mine to market philosophy that covers sourcing, education, certification, and appreciation. The team operates The Gem Museum, The King's Bespoke, and the Far East Gem Research Institute, bringing together professional gemmology and public education. The company serves enthusiasts, industry professionals, educators, and students through workshops, and learning programs. It also offers customized, timeless jewellery pieces, positioning itself as a trusted partner for those looking to deepen their understanding of gems or create bespoke designs.
At The Gem Museum Shop, we sell unique items from minerals, to loose gems, to accessories.

Role Description The Sales Floor Team Member is a full-time, on-site role based in Singapore. This role involves welcoming visitors, answering inquiries, and guiding guests through gemstones, exhibits, and jewellery offerings. The team member supports sales activities by presenting products, explaining features and value, processing transactions, and handling reservations or bookings for workshops and events. Daily tasks include maintaining product displays, ensuring a clean and organized sales floor, restocking items, and supporting inventory checks. The role also includes collecting customer feedback, assisting with basic administrative duties, and collaborating with colleagues to deliver an engaging, educational customer experience.
Qualifications

• Strong customer service and interpersonal skills to engage diverse visitors and clients.
• Effective verbal communication skills and a professional, welcoming demeanor.
• Basic sales, point-of-sale (POS), and cash handling skills, with attention to accuracy.
• Interest in gemstones, jewellery, or related fields, with willingness to learn gemmology concepts.
• Ability to work in a retail or gallery environment, including standing for extended periods.
• Good organizational skills and a proactive approach to maintaining displays and stock.
• Team-oriented mindset, reliability, and flexibility to support events and workshops as needed.
• Prior experience in retail, hospitality, or museum/gallery settings is an advantage.
• able to use social media to market,do live selling,