Sales Executive
Job Summary:
We are seeking a proactive and customer-oriented Key Account / Sales Executive to manage and grow our key customer accounts while ensuring smooth execution of sales and retail operations. The ideal candidate will have strong account management skills with hands-on experience in trade execution, promoter coordination, and campaign implementation. This role plays a vital part in strengthening client relationships, driving sales performance, and delivering service excellence across retail touchpoints.
Key Responsibilities:
Account Management & Sales Support
- Act as the primary contact for assigned key accounts, building and maintaining strong client relationships
- Support account retention and growth through excellent service and execution
- Coordinate sales orders, stock allocation, and timely delivery to customers
- Track and analyze sales performance, promotions, and retail sell-out data to identify growth opportunities
Retail Operations & Execution
- Ensure in-store merchandising and displays are executed according to brand guidelines
- Manage and monitor promoter schedules, attendance, and performance reports
- Resolve operational challenges related to stock availability, retail execution, or staffing issues
- Work closely with logistics and warehouse teams to ensure smooth stock replenishment
Campaign & Project Coordination
- Assist in the rollout of trade promotions, new product launches, and retail campaigns for key accounts
- Conduct store audits, support promoter recruitment, and assist with training initiatives
- Collaborate with internal teams (marketing, sales, and supply chain) to deliver best-in-class retail execution
Requirements:
- Diploma/Degree in Business, or related field
- Minimum 1 to 2 years of experience in account management, sales operations, or FMCG retail management
- Strong communication, relationship management, and coordination skills
- Proficient in Microsoft Excel, PowerPoint, and reporting tools
- Ability to multitask and thrive in a fast-paced environment
- Experience managing field teams or promoters is an advantage
- Bilingual or multilingual skills will be a plus
