Job Description & Requirements
- To be responsible for day-to-day management of all aspects of customer service.
- Attend to general inbound enquiries, requests and feedbacks received via phone and e-mails.
- Work well with overseas relocation team to ensure exceptionally high standard of service is being delivered.
Qualifications & Job Requirements:
- Minimum Diploma/Degree, preferably with discipline in Logistics or Supply Chain Management.
- Preferably having 2 to 3 years and above in sales experience in relocation services and/or logistics.
- Candidate must have prior hunter sales experience.
- Candidate must have an excellent sales track record, strong communication and negotiation skills.
- Candidate must have a pleasant demeanour and a positive attitude.
- Able to work with all levels of people with diverse cultures/backgrounds.
- Possess an outgoing and affable personality.
- A team player.
- Candidate with at least N2 JLPT proficiency will be preferred, as this position requires liaising with Japanese clients directly.
Employment Benefits:
- Group Medical Insurances
- Dental & Specialist reimbursement
- Statutory Leaves
- Annual Wage Supplement (13th month bonus)
- Company Shuttle Bus from MRT Station to Office & vice versa
- Flexi working time
- Telecommuting
- Training & Development Opportunities
- Work-Life Balance etc.
Working Arrangements:
Work Location: 2 Bukit Merah Central, #08-01, Singapore 159835
Work Days: Mondays to Fridays and Alternate Saturdays
Work Hours: 8:30am to 5:30pm (Mondays to Fridays) and 8:30am to 12:30pm (Alternate Saturday)
