Company Overview
Headquartered in Singapore, HELEFLO Products Pte Ltd is a market leader and converter of adhesive tapes and films. Our experience dates back to 1985. Since then, we have grown into a company that provide end-to-end solutions with a wide range of products to serve the needs of the local and international market. Our major products include Kapton tapes, Teflon products, polyester tapes, masking tapes, surface protection tapes, cloth tapes, reinforced paper gum tapes, rubber based OPP, and high end specialty tapes. Our clients range from startups to SMEs, MNCs and Fortune 500 companies. Our diverse range of clientele, industry and application is testament to our ability to serve any company.
Job Summary
You will drive sales growth by managing customer enquiries, converting leads into orders, and expanding e-commerce channels. Collaborate with suppliers and support digital marketing initiatives to enhance brand presence and develop new business opportunities.
Responsibilities
- Respond promptly to general sales enquiries to ensure customer satisfaction and timely information delivery
- Prepare and send accurate quotations to customers to facilitate order placement
- Follow up on sales leads and quotations to convert enquiries into confirmed orders, contributing to revenue growth
- Liaise with suppliers to obtain product information, pricing, and availability to support sales activities
- Manage and expand e-commerce sales channels to increase online sales and market reach
- Support digital marketing efforts by managing social media platforms and maintaining the company's online presence, including website and Google page
- Assist in creating and updating marketing materials such as brochures, catalogues, and product sheets to support sales and marketing campaigns
- Maintain strong relationships with existing customers to encourage repeat business and identify opportunities for new business development
Preferred competencies and qualifications
- Diploma or Degree in Business, Marketing, or related field
- 1-3 years of sales or marketing experience, preferably with industrial products
- Proficiency in Microsoft Office applications
- Familiarity with e-commerce platforms and social media management
- Strong communication and interpersonal skills
- Organized, proactive, and capable of managing multiple tasks effectively
