Sales Executive

Job Description & Requirements

Role Overview

The Sales Executive is responsible for driving sales growth by acquiring new customers, managing existing client relationships, and promoting the Company's air-conditioning and mechanical & electrical (M&E) services. This role requires strong interpersonal skills, commercial awareness, and the ability to work closely with internal operations and technical teams.

Key Responsibilities

Sales & Business Development

• Identify and develop new business opportunities for air-conditioning servicing, maintenance contracts, retrofit works, and project-based services.

• Actively prospect through cold calls, referrals, site visits, networking, and follow-ups.

• Prepare and present proposals, quotations, and service agreements to clients.

• Achieve assigned sales targets and KPIs on a monthly and quarterly basis.

Client & Account Management

• Build and maintain strong relationships with existing customers, including property managers, building owners, main contractors, and consultants.

• Conduct regular follow-ups to ensure customer satisfaction and identify upselling or renewal opportunities.

• Coordinate with internal teams to ensure smooth project execution and service delivery.

Coordination & Reporting

• Work closely with Operations, Engineering, and Finance teams on project handover, scheduling, and invoicing matters.

• Maintain accurate records of sales activities, customer interactions, and pipelines in the Company's reporting system.

• Provide regular sales forecasts and management reports.

Market Awareness

• Monitor market trends, competitors activities, and pricing strategies.

• Provide feedback to management on customer needs, market conditions, and service improvements.

Requirements

• Diploma or Degree in Business, Engineering, Facilities Management, or a related field (preferred but not mandatory).

• Minimum 1-3 years of sales experience, preferably in air-conditioning, M&E, facilities management, or construction-related industries.

• Strong communication and negotiation skills.

• Self-motivated, results-driven, and able to work independently.

• Comfortable with site visits and client meetings.

• Proficient in Microsoft Office (Word, Excel, Outlook).

• Possession of a valid Class 3 driving licence is an advantage.

What We Offer

• Competitive basic salary with commission and performance incentives.

• Career growth opportunities in a stable and expanding organization.

• Exposure to a wide range of commercial, industrial, and residential projects.

• Supportive team environment with training and development opportunities.