SALES EXECUTIVE/ ACCOUNT MANAGER

Main Job Scope Summary:

Responsible for generating new business opportunities, handling existing customer accounts and driving revenue growth across the existing company's sales businesses.

Key Responsibilities:

1. New Business Development

. Identify and develop new sales opportunities and revenue growth for the company's services and solutions.

. Proactively approach potential customers through networking, referrals, cold calling, and business development activities.

. Promote and sell:

- Internet connectivity services

- IT maintenance contracts

- IT hardware solutions

- Software and cybersecurity solutions

. Conduct customer meetings/ presentations to understand business requirements and propose suitable solutions.

2. Account Management

. Maintain and grow relationships with existing customers.

. Ensure customer satisfaction and provide ongoing support for all accounts.

. Act as the primary point of contact between the customer and the company.

3. Contract Renewal Management

. Monitor and track service renewal timelines.

. Engage customers early to secure renewal of the existing businesses.

. Identify opportunities for service upgrades or additional solutions.

4. Sales Administration

. Prepare quotations, proposals, and follow-up with customers.

. Maintain accurate records of sales activities and customer interactions.

. Work closely with the technical and operations team to ensure smooth service delivery.

Requirements:
. Diploma or Degree in Business, IT, or related field.
. Minimum 2-3 years sales experience in IT, telecommunications, or technology solutions.
. Strong communication and negotiation skills.
. Ability to develop new business opportunities.
. Self-motivated with strong initiative.
. Reporting directly to the Managing Director.