Company Description
Why work for Accor
Stay at the award-winning ibis Singapore on Bencoolen, a 4-star hotel perfectly located in the heart of Bugis. Ideal for both business and leisure travellers, our 534 refurbished rooms offer modern comfort and convenience. With four MRT stations nearby, Bencoolen, Bugis, Rochor, and Bras Basah. You'll enjoy seamless access to popular destinations like Orchard Road, Chinatown, City Hall, Little India, and Suntec City. Plus, Bugis MRT provides a direct link to Singapore Changi Airport, making your travel even more effortless. Experience a refreshing stay in a prime central location.
Job Description
The Sales Executive is responsible for promoting the hotel and, where applicable, other properties within the chain in their designated area or region.
Key Responsibilities
- Promote the hotel and, where applicable, other chain properties within the assigned area or region
- Achieve hotel budget and individual KPIs, including room targets, meeting room targets, ADR, and occupancy
- Conduct strategic visits to former, existing, and potential clients, focusing on securing commercial contracts
- Analyze and forecast business volume considering hotel occupancy, holidays, weather, events, and local activities
- Define guest requirements and ensure offered services align with client expectations
- Maintain and update company, client, and contact information in the Anais PMS
- Gather and share competitor insights with superiors and team members
- Negotiate rates with clients, formalize proposals in writing, and provide exemplary after-sales service
- Conduct site inspections and maintain professional client engagement to ensure satisfaction
- Support team goals, demonstrate adaptability, and contribute to the hotel's competitive success
Qualifications
- Bachelor's degree or diploma in Hospitality Management or a related field
- Minimum 2 years of proven sales experience in a similar role
- Strong track record in relationship building, new business acquisition, prospecting, networking, site inspections, and sales calls
- Excellent verbal and written communication skills with strong attention to detail
- Up-to-date knowledge of industry trends and ability to share insights with the team
- Strong organizational skills, with the ability to manage multiple priorities effectively
- Proactive and adaptable, anticipating and supporting strategic business changes
- High standards of personal integrity and ethical conduct
- Outstanding customer service skills
