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Sales Excellence/Operations Senior Manager

8-11 Years
SGD 8,000 - 13,000 per month
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  • Posted 14 hours ago
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Job Description

. Optimize Sales Processes and Tools:
Lead the streamlining and continuous optimization of sales processes by ensuring sales teams and channel partners effectively utilize sales tools in alignment with defined workflows and best practices.

. Ensure Compliance and Governance:
Champion adherence to standardized sales methodologies, terminology and definitions across the organization. Monitor and enforce compliance with internal audit standards, external regulations, data privacy laws, and security policies.

. Sales Enablement and Training:
Develop and oversee comprehensive training programs-both regular and ad-hoc-to enable internal and external users of sales tools and processes. Ensure training content remains current and impactful.

. Drive Sales Process Innovation:
Identify gaps and opportunities for process improvement through data-driven analysis and stakeholder collaboration. Implement enhancements to increase sales efficiency and effectiveness.

. Standardize Performance Reporting:
Advocate for the adoption and consistent use of standardized dashboards and reports. Utilize these tools to provide clear insights into sales performance metrics and drive accountability.

. Lead Reporting and Analytics:
Oversee the production of key reports, forecasts, KPIs, and analytics supporting budgeting, quota allocation, and overall sales performance management-including partner program assessments.

. Regional Sales Project Leadership:
Manage priority sales operations projects across regional offices, ensuring alignment with APAC partner-driven market initiatives and corporate objectives.

. Stakeholder Communication:
Act as a liaison between sales teams, management, and HQ by communicating critical updates, insights, and process changes related to sales operations.

. Competitive Intelligence Management:
Direct the collection, analysis, and sharing of local B2B competitive intelligence with headquarters to inform strategic decision-making.

. Renewals and Lead Qualification:

Supervise proactive management of renewal opportunities, sales-accepted lead qualification, and reactive sales activities to maximize pipeline health and conversion rates.

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Job ID: 146933613

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