Sales Engineer (Presales)

Brief Summary:

• Deliver technical pre-sales support through solution demonstrations, proof-of-concept engagements, and tailored technical proposals. Enable partners and end-users while supporting successful solution adoption through strong technical expertise and structured collaboration.

Responsibilities:

• Prepare technical documentation, including Statements of Work, compliance matrices, and solution architectures aligned with customer requirements. Collaborate with Channel Account Managers and Product Managers to qualify opportunities, resolve technical obstacles, and support deal progression. Independently plan, configure, manage, and execute hands-on proof-of-concept engagements. Provide product presentations, solution demonstrations, and technical guidance to partners and end-users. Develop and conduct technical training, product update sessions, and enablement workshops for partner engineers and end-users. Maintain current working knowledge and complete relevant technical certifications through self-directed and structured training. Record and report proof-of-concept progress, partner engagements, and pre-sales pipeline updates accurately and promptly.

Requirements:

• Degree or diploma in Information Technology, Computer Science, Cybersecurity, or a related discipline. At least 2 years of hands-on technical experience in network infrastructure and cybersecurity environments. Strong understanding of networking fundamentals, including routing, switching, and TCP/IP. Knowledge of security technologies and concepts such as next-generation firewalls, endpoint detection and response, extended detection and response, network detection and response, identity and access management, secure access service edge, and threat analysis or investigation. Strong analytical and problem-solving capabilities. Ability to engage professionally with customers, partners, and internal stakeholders. Ability to work independently while contributing effectively within a team. Adaptability and commitment to developing knowledge of emerging security technologies.