Company Overview / Employee Value Proposition
At Boltility, we specialize in providing a comprehensive range of construction & industrial solutions and top-notch construction services to support the needs of our customers. We have built a reputation for excellence in quality, innovation, and customer service since the start of the company.
Job Summary
You will combine marketing and sales skills to serve clients effectively and drive company sales. You will represent the company to understand client needs, cross-sell products, follow up on sales orders, and support the sales team through calls and meetings.
Responsibilities
- Provide exceptional training, customer service, and technical support remotely and on-site to current and prospective customers
- Diagnose, troubleshoot, repair, and maintain machinery and equipment at client premises to ensure operational efficiency
- Identify and resolve client feedback both remotely and on-site to improve customer satisfaction
- Ensure end-users perform work in compliance with SOPs, Building Control Act and Regulations, Codes of Practices, and requirements of building authorities and government agencies
- Observe and comply with site safety requirements, submit all required reports, and ensure safe and proper work execution
- Manage and handle simple inventory tasks to support operations
- Make phone calls and attend meetings to assist the sales team in growing sales and client relationships
Required competencies and certifications
- Possess a valid Class 3 driving license
Preferred competencies and qualifications
- Hold at least Nitec in Mechanical and/or Electrical or related engineering discipline, or equivalent combination of education, training, and at least 3 years of experience in construction-related industries
- Demonstrate experience with mechanical and electrical repairs
- Own a vehicle (preferred but not required)
