Job Description

Our esteemed client, an established MNC, is searching for a Sales Engineer – Airside / Service / Rental Chiller:

Job Responsibilities:

Promote and propose Airside products, Service offerings, and Rental Chiller Services to building owners, consultants, contractors, and other potential customers.
Develop and maintain strong, long-term relationships with existing and new customers while maximising account penetration and customer retention.
Identify and pursue new business opportunities across Airside, Service, and Rental Chiller solutions to drive sales growth and market share.
Manage a portfolio of accounts and develop specific action plans to grow key accounts and strengthen customer relationships.
Establish new customers through phone calls, in-person visits, customer meetings, and other business development activities.
Understand customer requirements and identify suitable technical solutions and service offerings in collaboration with the Technical Support and Operations teams.
Present a full range of products, services, and turnkey solutions to potential and existing customers.
Identify sales opportunities, prepare and present proposals, and coordinate relevant processes to ensure a high level of customer satisfaction.
Negotiate value, address customer concerns, and close sales effectively while positioning the company as a preferred supplier.
Drive awareness and demand for Rental Chiller Services and other value-added service offerings.
Analyse customer needs, vertical market requirements, and current market opportunities to develop appropriate pricing and selling strategies.
Act as the key point of contact for assigned customers and coordinate with internal stakeholders to resolve customer enquiries, complaints, and service issues.
Organise regular service reviews with customers and the Operations team to discuss ongoing jobs, critical issues, and service requirements.
Provide continuous customer support and assistance to encourage customer growth, loyalty, and retention.
Prepare and review contract terms and conditions where required.
Update sales forecasts accurately and in a timely manner in the relevant system.
Provide marketplace feedback, including competitive information, customer expectations, industry trends, and other relevant market insights.
Perform any other relevant duties, sales responsibilities, or assignments as assigned from time to time.

Job Requirements:

Diploma or Degree in Mechanical Engineering, Electrical Engineering, or an equivalent qualification.
Minimum 2–3 years of relevant sales experience; experience in engineering sales will be an advantage.
Knowledge or experience in HVAC systems, Chiller Plants, Airside, Energy Services, and Building Services.
Experience in the HVAC industry will be an added advantage.
Understanding of rental business and industries; knowledge of construction or related equipment will be an added advantage.
Ability to read, analyse, and interpret engineering documents and technical information.
Strong negotiation, selling, presentation, and customer service skills.
Excellent verbal and written communication and interpersonal skills.
Strong planning, organisational, analytical, and problem-solving skills.
Customer-oriented with a strong focus on understanding and meeting customer needs.
Self-motivated and able to work independently while collaborating effectively with internal teams.
Proficient in computer applications and Microsoft Office, particularly Microsoft Word and Excel.
Willing to learn new products, services, and offerings and continuously upgrade technical and sales skills.

Additional Information: