Sales/ Customer Service Administrator

Sales /Customer Services Administrator (entry level) -

• Company transport pick up/drop off at Boon Lay and Jurong East MRT station
• 5-Day work week from 8.30am to 6.00pm or 7.00am to 4.00pm

RESPONSIBILITIES

. Manage daily customer sales Purchase Order.

. Update and maintain sales price & catalogue

. Process invoice, cancellation/expired/damage stocks and issue CN

. Handle all Point of Sales Material with efficiently and effectively by Principle

. Maintain monthly Initivate Maintenance (product discount) promotion list in the system

. If needed, maintain customer list, organise Proof of Performance photos to generate promotional claims from the principals/supplier

. If needed, receive & distribute daily customers sales Invoice/PO for sales team

. Fully in-charge of all sampling and FOC items to trade with trackers

. Filing of Invoices after WMS captured

. Generate New Product Trade circular and Price Mark Up to trade

. Collaborate with principle on discontinued products, new product's pack shot and APFS

. Handle customer's call-in queries

. Upload sales items to system (ERP/DMS) when there's new SKU or change of item code and description

. Sync daily orders to WMS, consolidate all orders, raise Sales Order, upload confirmation to ERP, release order and post to sales journal

. Perform inventory adjustments, support Sales department to create and place orders to supplier on time, and Warehouse & Logistics team enquires

. Prepare & close Picking List on time, ensure data flow thru the system accurately

. Report to supplier if any discrepancy

REQUIREMENT

Education qualification - Graduates in any discipline

Language - Ability to converse, read and write fluently in basic English

Experience - Preferred with 2 years working experience in relevant field

Proficiency in Microsoft Word, PowerPoint, Excel

Key factors:

1. Ability to operate with discipline.

2. Able to work under pressure

3. Have ability of analysing and solving problems

4. Good communication and teamwork skill

5. Able to co-ordinate with all departments

Package and benefits

• Gross Package: $2500- $2700
• Medical benefits and dental benefit
• 14 Days annual leaves
• AWS
• 5Days work
• Company transport pick up.