Sales Coordinator

Job Responsibility

• Generate and manage quotations, delivery orders (DOs), and invoices.
• Assist in upselling and cross-selling suitable products when needed
• Follow up with customers to close sales and ensure smooth transactions.
• Coordinate with the sales and finance teams on order fulfillment and payments.
• Support Sales team any ad hoc duties assigned by management.
• Assist Sales team on additional & changes of order for confirmation or after confirmation.
• Assist Sales team on Liaising with Clients for commissioning, delivery changes or good changes
• Assist on collection of payment.
• Assist Sales team to send supporting document like catalogue, pricelist, installation guides & others.
• Booking of Delivery Dates with Customer
• Booking of Commissioning (smart home) dates with Customer
• Assist Sales team's Customer exchanges or dispute
• Work closely with team members to ensure seamless daily operations.
• Report issues or challenges to your supervisor promptly.