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Job Title: Indoor Sales Support / Inside Sales Coordinator (Offshore Oil & Gas)
Reporting To: Manager - Sales
Qualification & Requirements
Education: Minimum Diploma or equivalent
Experience: 1-3 years of experience in inside sales, sales support, or customer service.
Technical Knowledge: Familiarity with offshore equipment (e.g., Rigging & Consumables) is a significant advantage.
Skills:
Proficiency in Microsoft Office (especially Excel) and CRM tools.
Good knowledge of logistics, shipping, and INCO terms.
Excellent communication skills for stakeholder engagement.
Attributes: Meticulous, detail-oriented, with the ability to work under pressure and meet tight deadlines
A team player with committed attitude, excellent communication and interpersonal skills
Ability to work in a fast-paced and dynamic environment.
Key Responsibilities:
Sales Inquiry & Quotation Management: Receive, review, and qualify incoming customer enquiries/technical queries for offshore products (e.g., rigging and consumables). Prepare accurate and timely technical/commercial quotations.
Order Processing: Manage end-to-end sales orders from Purchase Order (PO) receipt to invoice generation and final delivery.
Technical Support & Coordination: Whenever required, collaborate with internal teams (engineering, production, warehouse, service team and procurement) to ensure technical specifications, drawings, and certificates are met.
Logistics & Documentation: Coordinate with forwarders for import/export shipping documentation.
Client Relationship Management: Maintain healthy relationships with existing customers and support the sales team.
Database Maintenance: Update and maintain accurate records of customer information and sales activity (e.g., In-House ERP systems & E-Filing).
Assist Accounts Department to follow up on payment (if any)
Any other ad hoc assignments
Monthly Salary Range
$2500 - $3000 / month
Working hours:
5 days work week. Mondays to Fridays: 8:30am to 5.30pm
Location: Pandan Road
Transport: We have company bus departing near Clementi MRT station at 8.10am to bring staff to our office and a return company bus trip back to Clementi in the evening.
Job ID: 147918367
Skills:
aftersales , Microsoft Office, Microsoft Excel, Administration, Warranty, Customer Service, Administrative Work, Scheduling, Microsoft Word, Reporting Services, Purchasing, Administrative Support, Team Player, Sales Administration, Job Scheduling, Shipping, Quotations, Inventory, Taking feedback
Skills:
Excel, Word, Powerpoint, Microsoft Office Suite
Skills:
Outlook, Microsoft Office
Skills:
Microsoft Office, Excel, Logistics, Shipping, INCO terms
Skills:
Outlook, Microsoft Office, Excel, Microsoft Excel, Administration, Customer Service, Ability To Work Independently, Sales Operations, Customer Satisfaction, Administrative Work, Data Entry, Microsoft Word, Stress, Communication Skills, Administrative Support, Team Player, Sales Administration, support sales managers, Interpersonal Skills
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