Job Description

Sales Coordinator

Location: Singapore - Eunos (walking distance from MRT)

Employment Type: Contract to Full-time

About Us

At RAM E, we deliver cutting-edge IT solutions and exceptional service to help businesses thrive. As we continue our rapid growth, we are looking for a proactive, highly organized, and client-focused Sales Coordinator to join our high-performing sales team.

In this role, you will be the operational backbone of our sales department-ensuring seamless day-to-day operations, keeping our sales pipeline running smoothly, and maintaining excellent communication with our clients.

Key Responsibilities

Sales Operations & Order Management

Order Processing: Handle end-to-end sales order processing, track deliverable timelines, and ensure timely fulfillment for clients.
Documentation & Pipeline Maintenance: Keep customer database, internal CRM/spreadsheets, and pipeline metrics up to date with meticulous attention to detail.
Quotations & Reporting: Prepare professional sales quotations, client proposals, and monthly performance reports for management.

Client Support & Cross-Functional Collaboration

Customer Relations: Serve as a primary point of contact for customer inquiries, ensuring swift, professional, and accurate resolutions.
Internal Coordination: Work closely with technical, logistics, and finance teams to streamline delivery and resolve operational bottlenecks.

Administrative & Marketing Support

Event & Campaign Assistance: Help organize sales meetings, marketing campaigns / ideas etc.
Office Coordination: Manage general sales administration tasks to ensure smooth daily operations within the sales department.

Requirements & Qualifications

Education: Diploma in Business Administration, Marketing, IT, or a related field.
Experience: Minimum of 2 years of hands-on experience in sales coordination, sales operations, or client support.
Technical Proficiency: High proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook). Prior experience with software (e.g., Navision) is a strong plus.
Communication: Exceptional written and verbal communication skills with professional email and telephone etiquette.
Attributes: Excellent time management, strong attention to detail, and the ability to multitask effectively in a fast-paced environment.
Mindset: Proactive problem-solver with a strong team spirit and a dedication to delivering a great customer experience.

What We Offer

Competitive Compensation: Attractive salary package with performance-based bonuses/incentives.
Comprehensive Benefits: Medical, Annual Leave, Makan Treats!
Career Growth: Clear pathways for professional development and continuous learning.
Vibrant Culture: A supportive, collaborative, and fast-growing team environment.